![]() Firstly, there’s a set of available characters. The GSM standard sets strict rules regarding names replacing telephone numbers. This risk is greatly reduced with the business name clearly visible and verified. It’s a best practice to be unambiguous, so your recipients identify the message as trustworthy.īusiness messages incoming from unknown numbers might be frowned upon or even flagged as suspicious, and therefore left unread. The reasons to be specific about your identity and purpose are self-explanatory. Alternatively, it can describe the purpose of the communication. How to choose the sender ID?Ī sender ID should consist of the brand name. If you are unsure about the local regulation, we strongly recommend consulting your account manager before applying for the sender ID. In the USA, they can only be used to send codes. cryptocurrencies-related messages are prohibited in Russia and China. There are also restrictions regarding the content of SMS messages with sender ID, e.g. How to send SMS messages globally? (infographic) Please note, that in some countries, though, authorities might charge for registering an SMS sender name. The feature is available to all registered customers of the SMSAPI portal. If you want to take advantage of two-way messaging, please use short code or long code instead.Īcquiring a sender ID is easy, yet we require proof of legitimate use. You cannot answer a message with an alphanumeric sender ID.Most SMS API integrations support custom sender ID.Please address your SMSAPI account manager to confirm the feature’s availability in the desired destination.Local GSM operators can mask them with a 4-digit number or a generic name like INFO-SMS. Due to local regulations, sender IDs might not work in every country.All sender IDs are verified by the SMSAPI staff.Register alphanumeric sender IDs in SMSAPI Customer Portal.GSM standard supports sender IDs up to 11 characters.If your application tries to enqueue more than 4 hours' worth of outbound traffic from a single sender (e.g., enqueuing more than 14,400 message segments to Canada over one long code phone number), the excess messages will fail with error 30001 (Queue Overflow). If you're sending messages from a non-US or Canada long code number, or an Alphanumeric Sender ID, the upper limit is 10 MPS.ĪPI requests for messages that exceed the specified rates will be queued and executed at the sending rate of your Twilio sender. For messages from a US or Canada long code number, the limit is one message segment per second (MPS). Your messages may experience differing rate limits based on the sender you are using. ![]() If you send multiple messages at once from a single Twilio sender (number or Alphanumeric Sender ID), Twilio will queue them up for delivery. Please see this article for the full list of countries that support this feature. Support for sending messages from an alphanumeric sender ID depends on your destination (‘To’) phone number and is not available everywhere. Twilio Conversations for two-way messaging Looking for the WhatsApp Business API with Twilio? Upgrading Starter Brands to Standard Brands ISV Sole Proprietor API Registration Walkthrough for Existing Sole Proprietor Registrations New ISV Sole Proprietor API Registration Walkthrough ISV Standard API Registration Walkthrough What to Know Before Sending International SMS Messagesĭirect Standard and Low Volume Standard registration overviewĪ2P 10DLC Direct Brand Registration for Government and Non-Profit Agenciesĭirect Sole Proprietor Registration Overview How to retrieve and modify message history How to Work with your Free Twilio Trial Account ![]()
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